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AI for letting agents

AI for letting agents that chases the leads nobody has time for.

In a letting agency the hours go on chasing: landlord leads, tenant applications, maintenance messages and viewings. Chasing is exactly the work AI is good at.

Where the hours go

Lettings is a chasing job. That is where the time goes.

We work with letting agents, and the same few problems come up a lot. None of them is the valuation or the viewing itself. It is the back and forth around them.

01

Landlord leads left unchased

Valuation requests and guide downloads come in from ads, and nobody has time to call them back while they are still warm.

02

Maintenance requests everywhere

Tenants report repairs by WhatsApp, email and phone instead of the form, so each one gets retyped before anyone can act on it.

03

Applications and viewings by hand

Pre-application questions, checking applicants against each property and booking viewings take hours of back and forth for every let.

From a blueprint

Over 200 landlord leads that nobody had followed up.

At a UK letting agency, ads were bringing in landlords asking for valuations and guides. More than 200 of those leads had never been followed up. Every one of them was a possible new instruction.

One finding, from one agency. We have left the name out on purpose.

What AI takes off them

AI does the chasing. Your team does the valuations and viewings.

This is not far off. One letting agent we know already runs his enquiries, applicant screening, viewing bookings and gas certificates through AI, with a person making every call that matters.

  • Every lead followed up the same dayNew landlord and tenant leads get a reply within minutes, with the right questions, and land in your CRM at the right stage.
  • Maintenance in one placeRequests from WhatsApp, email and the phone pulled into one list, with the property, the problem and any photos attached, ready for a contractor.
  • Screening and viewings booked for youApplications checked against the criteria you set for each property, borderline ones sent to you, and viewings booked into back to back slots with reminders.
  • Certificates kept up to dateGas safety and other certificates filed against the property, expiry dates updated and a copy sent to the tenant.

What stays with your team

Valuations, viewings, landlord relationships and every decision about a tenant. AI only applies the criteria you set for each property, and anything borderline comes to a person. Nothing turns an applicant down on its own.

Where to start

A free AI Blueprint of your business.

We map how the work actually flows, find where the hours go and price each fix. You keep it whether or not you build anything with us.

Questions

What people ask us.

Mostly on the chasing: replying to new landlord and tenant leads straight away, collecting pre-application answers, booking viewings, pulling maintenance requests into one place and keeping certificates up to date. Valuations, viewings and decisions stay with your team.

Some property management systems have an open API and some do not. Where there is no API there are often still ways in. We check yours on the first call and tell you plainly what is possible.

Yes. AI phone answering can take enquiries and maintenance calls, ask the right questions and pass the details to the right person. We set it up to hand over to a person whenever it is unsure.

No. It can check applications against the criteria you set and sort the clear cases, but anything borderline comes to you, and nothing rejects an applicant on its own.

The AI Blueprint is free. If you want any of it built, you get a fixed price for a fixed scope before anything starts.

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